Returns & Exchanges
Our Return & Exchange Policy
You should love what you wear. If you don't fall in love with your Daydreamer purchase, don't worry. We happily accept domestic returns and exchanges within 30 days of your order.
Online returns will be reviewed by our warehouse team and you can expect your qualifying refund/exchange to be processed within 7-10 business days (according to the date your return is delivered), along with an email notification. Please allow an additional 3-5 business days for refunds to post to your account, depending on your payment method. All refunds are processed back to the original form of payment. For exchanges, a new order number will be created for you once your return is accepted, and a separate shipment notification will be sent when your exchange is fulfilled.
To qualify for a refund/exchange of merchandise purchased online, items must be in original condition. Merchandise must also have been bought at regular full price, unworn, undamaged, and with all original tags attached. Items that have been purchased at a promotional or sale price and all accessories, socks, hats, and bodysuits are final sale. Please note that all returns for refund are subject to a handling fee, based on the estimated label cost and amount of items in your return.
Daydreamer merchandise purchased at boutiques or department stores must be returned to the location it was purchased. Please contact the individual retailer for their return policy.
International Returns
Due to high shipping and duty fees, we do not accept returns or exchanges on international orders at this time. If there is an error with your order, please contact our Customer Service team with your order number and inquiry.
Order Cancelations
Once an order is placed on our website, it is processed immediately to ensure prompt fulfillment. As a result, we are unable to accommodate any order cancellations, address changes, or edits to orders once they have been submitted.
Please double-check all details, including product selections, quantities, and shipping information, before finalizing your purchase. If you have any questions or concerns prior to placing your order,
Price Adjustments
We happily offer price adjustments to items that have been reduced in price within 7 calendar days of when an order is placed. To qualify for a price adjustment, the items purchased must still be available on the Daydreamer website in the same color and size. Price adjustments can only be applied once per item and will be considered final sale after processing.
If the above conditions are met, please contact our Customer Service team at info@daydreamerla.com with your order number within 7 calendar days of the purchase date. Price adjustments will be refunded onto the original form of payment.
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