Returns & Exchanges
You should love what you wear. If you don't fall in love with your Daydreamer purchase, don't worry. We happily accept domestic returns and exchanges within 30 days of your order.
Online returns will be reviewed by our warehouse team and you can expect your qualifying refund/exchange to be processed within 7 business days (according to the date your return arrives back to us), along with an email notification. Please allow an additional 3-5 business days for refunds to post to your account, depending on your payment method. All refunds are processed back to the original form of payment. For exchanges, a new order number will be created for you once your return is accepted, and a separate shipment notification will be sent when your exchange is fulfilled.
To qualify for a refund/exchange of merchandise purchased online, items must be in original condition. Merchandise must also have been bought at regular full price, unworn, undamaged, and with all original tags attached. Items that have been purchased at a promotional or sale price and all accessories, socks, hats, and bodysuits are final sale. Please note that all returns for refund are subject to a handling fee, based on the estimated label cost and amount of items in your return.
Daydreamer merchandise purchased at boutiques or department stores must be returned to the location it was purchased. Please contact the individual retailer for their return policy.
Due to high shipping and duty fees, we do not accept returns or exchanges on international orders at this time. If there is an error with your order, please contact our Customer Service team with your order number and inquiry.
We happily offer price adjustments to items that have been reduced in price within 7 calendar days of when an order is placed. To qualify for a price adjustment, the items purchased must still be available on the Daydreamer website in the same color and size. Price adjustments can only be applied once per item and will be considered final sale after processing.
If the above conditions are met, please contact our Customer Service team at info@daydreamerla.com with your order number within 7 calendar days of the purchase date. Price adjustments will be refunded onto the original form of payment.
No stress, enjoy 60 day extended holiday returns for orders placed between December 1st and December 31st. Orders placed after December 31st will qualify for our standard 30-day return window.
Ready to start your return or exchange? Click the link below.
https://daydreamer.loopreturns.com
Question on the status of your return? Email us at info@daydreamerla.com.
**Please allow up to 72 hours for any inquiries to be resolved. We thank you for your patience.**
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